Forgot my NEISD password

Option 1 - Call Help Desk

If you forgot your NEISD password, please contact HELP DESK at (210) 356-4357 or email Help Desk can also assist with your student's email address.
Help Desk hours are:
School year: Monday – Friday 7:30 am – 4:00 pm
Summer school: Monday – Thursday 7:45 – 4:00 pm

Option 2 - Temporary Password

To get a temporary password enter your student email address below then click "Validate". The password will be sent to either the primary guardian’s email address or cell phone.